Air Canada Circle of Excellence

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10175 - 100A Street
Edmonton, AB T5J 0R7




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Client Testimonials

We live for our clients and it’s nice to be recognized once in a while. Here are a few of our lovely client testimonials:

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I have been working with Laura since early April on a surprise anniversary package for my husband (Rob) to the Ryder Cup in Scotland this fall. It is a distinct pleasure to working with such a united group, so professional and with such a level of commitment and responsibility! Everyone at Paull travel has gone   over and above their obligations in making this trip a dream for Rob and our anniversary.  When I received my couriered package this morning, I was totally blown away! Never did I imagine what I would find when I opened it up!! They had presented me with our itinerary, a fantastic golf package, including golf balls, tees and personalized anniversary congratulations towards our upcoming trip!  Absolutely awesome.!!

Sandy King


It has been a pleasure working with Paull Travel on our recent trip and cruise in the United Kingdom.  Our next travel arrangements will most definitely be with Paull Travel – a friendly, efficient and very knowledgeable travel company . Best wishes to you all for continued success.

MS – Sept, 2013

Norene was amazing to deal with and her attention to detail was really impressive.  She really took the time to listen to what we wanted from our honeymoon and delivered in all aspects. I have dealt with other travel agencies in the past and always felt that they used a cookie cutter approach rather than get to know the individual needs of the clients. It was clear right from the start that Norene and Paull Travel were different as we really felt that Norene tailored the trip specifically for us. She was engaging, warm, and wonderful to deal with! We would recommend Paull Travel to anyone and we hope to plan another trip with you again soon.

Matt and Catherine

I have been working with Lesley and her highly talented team almost since the beginning of Paull Travel. No matter where I have been located in the world and over the literally millions of miles I have flown with some of the toughest schedules - Lesley’s team has been there to make sure I could always get ‘there and back’. And then - when it comes to personal travel my most memorable, interesting, and fun trips have been planned by Lesley. What a treat to work with these many years.” Year first hired: 1988 – to ….. Top Qualities: Great Results, Expert, Creative

Bill Archer

There is nothing Jalene could possibly do any better. We simply give her our wishes and she makes it all come true. She found the perfect flights, knowing we hate to travel at night, and found the best deal at the hotel (7th night free) and arranged transportation to and from the airport. It was the first time we ever had someone waiting for us with a sign with our name - very exciting!! Everything was handled so timely and perfectly and we could not love our Jalene more!

Kathy G.

Several years ago (and I realize as I’m writing this how old I’m getting…lol!) I worked around the corner from your office in the Phipps McKinnon Building. I was recently divorced and looking to build my confidence again. I wandered into your office and met one of your lovely agents kathy. Kathy was fantastic and she worked with me in figuring out a destination where I would feel safe travelling alone but give me a the jolt I was looking for to find myself and move forward in my new life. Together we decided on a trip to Bali and Singapore! It was a wonderful trip!! Kathy even gave me her phone number to call her from Bali if I had any problems…she was so sweet! All this said…it was a big kick start in my confidence and as such shortly after I accepted a promotion and moved to Ottawa and then Toronto and then back again as well as trips to Ireland, Bahamas and others. I really appreciated how Paull Travel took me under their wing and I really felt cared for so thank you!

Sherrie Cameron - Edmonton

WOW!! Paull Travel certainly does up a nice presentation for their clients!! I really appreciate all that you have done to arrange flights/car rental/hotel stay for our family’s trip to Croatia. So many details to look after that I never would have thought of. Opening the travel folder brought tears to my eyes ... it’s beautiful!!

Shelley Gregg – Saskatoon

What a joy to work with! Jalene at Paull Travel was an absolute gem when it came to planning and booking our Mexican destination wedding and honeymoon cruise! She was a fountain of knowledge, provided a variety of options and made some very helpful suggestions to ensure that our all of our expectations were met… and even exceeded! Jalene was very accommodating when booking our guests (who departed from a variety of cities across the country), and they too were very impressed with her professionalism and the travel packages that they received. Overall, we are extremely satisfied with the service that Jalene and Paull Travel provided, and wouldn’t hesitate to refer both to our family and friends! Thank again Jalene!

Christine and Geo Rawlins

You are the most amazing travel agent and we just can’t believe how you think of everything to enhance and heighten our vacation experience. Your “behind the scenes” efforts do not go unnoticed or unappreciated and we cannot thank you enough!

F. Turpin

Just want to let you know how much I enjoyed our trip to China. It was much more than I anticipated. Everything was so well planned and organized. Thanks for being our “go to person” even though this was your own private holiday. Also thank you for your thoughtfulness at arranging my special birthday celebration - I am still speechless. I can’t tell you how moved I was, I keep singing my praises of the China trip and Paull Travel, and Viking Cruises to all my friends. Thanks for a great trip.

Lil K.

I have never used another travel agency, and have changed my mind about doing everything myself. In my mind,you are the best!

L Fraser

I am absolutely over the moon happy with this beautiful package. Your service is beyond what I expected and beyond what I have ever had from any other travel agency.

Colin Eicher - Eicher Corp

Your recommendations and travel arrangements were excellent!! There is no doubt that we will be going back to Maui in the not too distant future and we will ensure that we will use you again as our “travel planner”.

Kevin Simmill

We loved the service and personal touch you provide. I have never been booked with agents who went out of their way for the client. EXCEPTIONAL SERVICE, FANTASTIC TOUCHES, greatly appreciated, will certainly be a pleasure to pass on your name and look forward to re-booking with you!! LOVED the card with the elephant charging on front and really appreciated the photo album and welcome back notes. You are very good at what you do and it does make a WORLD OF DIFFERENCE! It makes us want to be part of the PT family!! Many thanks again for the exceptional touches, efforts and service!!

Barb Perozak - Owner/Director of The Secret Garden

I wanted to forward a huge applause to you and your company. I first started dealing with Paull Travel in 2006 when I worked with an Edmonton law firm, your agents, especially Willie sticks out. The corporate department was truly a life line and saved me hours trying to book my lawyers flights back and forth. Every year was a joy and every trip was made easy. When it came time to book my own dream vacation to Europe, I was directed to Jalene. Jalene is ... well… I don’t even have words for her. Always a joy, always smiling, regardless of how many questions I had or how many times I change my mind, she is ALWAYS, ALWAYS willing to help me with a laugh and a smile. I know I am not her only client, but in dealing with her I have always felt like number one. We are now working on another big trip for my Dad and I… to PANAMA!!!! I am very, very excited and the fact that Jalene is beside me makes it even better. So I wanted to say, Lesley… THANK YOU SO MUCH for Paull Travel!! I pass on a huge thank you to every single one of your agents. They are always kind when they answer the phone and are happy to chat with me at any time. I will be a continued client and I have passed the name on to many friends.

S. Jones

Lindsey and I have been dealing with a travel agent to get Lindsey’s tricky flight and accommodations worked out for our upcoming wedding in mexico that I am shooting. We’ve had to make a few complicated changes, that I am positive were are huge pain to have to work out. Our travel agent, Jalene at Paul Travel on Rice Howard Way was magnificent and really helped us and so friendly and took care of all of our requests and questions without out one bit of attitude or inconvenience in her voice. Not to often do you leave a place feeling so good after spending a large amount of money. So, my point is, make this girl your travel agent! Just outstanding.

Erik Hornung - Erik Hornung Photography